Signature Systems, Inc. (SSI) has announced the successful conversion of Sycuan Casino Resort to PDQ POS.
SSI collaborated with Sycuan Casino Resort to re-utilize its hardware on location to run PDQ POS, including more than 160 point-of-sale stations and tablets. The conversion reportedly saved an estimated $480,000 in hardware replacement expenses.
The majority of the six different generations of workstations and tablets that had been deployed over the previous eight years were converted to run the PDQ POS platform.
In addition to converting the hardware, the PDQ POS development team also customised dozens of functions and reports to maintain continuity for servers and managers following the conversion.
Patrick Tinklenberg, VP of information technology at Sycuan Casino Resort said: “We had worked in our previous system for more than eight years, it had been heavily customized to meet the needs of our guests and out team members.
“Signature Systems, Inc. was able to work with us to re-create all of the functionality, customisations, and integrations that had been built over that 8-year span and did it over the course of just a few months. That work has been key to making the transition easier for or team and our guests.”
Sycuan Casino Resort follows the recent trend of tribal casinos switching to PDQ POS, which now joins more than 20 casino locations in the United States.
