Omnico Group’s 4 Casino Guest Expectations in 2022- and How to Meet Them report highlights the impact of COVID-19 on consumer expectations. It explores how casinos can meet these expectations, improve the customer experience, and recover lost revenue in 2022. According to Omnico, 94% of casino goers believed venues needed to do more to encourage them to return, despite COVID-19 […]

New research has revealed that almost 8 in 10 (78%) UK consumers are concerned about visiting attractions in 2021 as a result of the on-going Covid-19 pandemic. Just under 1 in 4 (23%) Brits are so concerned by the prospect of returning to theme parks, resorts, and other public attractions like casinos, zoos, aquariums, and museums, that they will no […]